Here at Pinnacle Accessories, we are continually striving to process and ship orders as soon as possible and thanks to our amazing business relationship with our suppliers, we no longer carry inventory. All orders are shipped directly from the manufacturer. This greatly improves our order processing speed while allowing us to focus on adding new products/brands to our catalog.
- Orders are processed between Monday - Friday
- Our manufacturers do not process or ship during the weekend or holidays.
- Order processing can take up to 48 hours ( typically much sooner )
- Order delivery is 2 - 5 weeks after it ships.
Shipping is free WORLDWIDE on most items in our store, but not all items.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 2-5 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 2-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.